Hearing aids may not have many moving parts, but they can be damaged by wear and tear. If you ever have a problem with your hearing aids, bring them to The Hearing Center at York ENT. The audiologist will assess the problem and many times can make a repair while you wait.
Every hearing aid sold by The Hearing Center at York ENT is covered by a factory warranty. If we are unable to make the repair in-house, we will take care of returning the device for repair. Even if you didn’t buy your hearing aids from us, we may still be able to help.
If your hearing aids aren’t functioning properly, have been exposed to moisture or are clogged with excess earwax or debris, bring them in for an evaluation.
Hearing aid maintenance
The best way to avoid hearing aid repairs is to properly care for your hearing aids and clean them regularly. Wipe them down daily with a soft, dry cloth and be sure to store them at night with the battery door open. If you have a drying box, store your hearing aids in it overnight. Before inserting your hearing aids, take a minute to look them over for any signs of scratches, cracks or damage. Always make sure to wash your hands before handling hearing aids or hearing aid batteries.
Remember to bring your hearing aids to The Hearing Center at York ENT regularly for a professional deep cleaning.
Troubleshooting common problems
Many common hearing aid problems can be solved at home with new batteries, a good cleaning and ensuring the device is on the proper setting.
No sound
If you can’t hear with your hearing aid, make sure it is turned on. You may have forgotten to take this step. Next, ensure the battery door is firmly closed. If you store your hearing aids with the battery door open, you won’t ever accidentally drain the battery by leaving the device in the on position overnight. Finally, install new batteries and make sure the hearing aid isn’t on a telecoil setting.
Muffled sound
If the device powers up but delivers sound poorly, make sure the receiver tube is clear. Wax, debris and water can muffle sound. Next, install fresh batteries. When the batteries aren’t providing sufficient power, sound quality suffers.
Whistling and feedback
Excess earwax in your ear or on your hearing aid can prevent the device from fitting properly and this will cause whistling or feedback. Clean your hearing aids and clean your ears.
If these troubleshooting steps fail to resolve the problem, contact The Hearing Center at York ENT. With telemedicine, we may be able to adjust your device without a visit to the office.
